To our amazing and wonderful customers,
Thank you for choosing to shop at BuddyLove. Buddy and I have poured our hearts and lives into this brand for over 14 years. It's a privilege to be given the opportunity to be a small part of our customer's special events and memories.
As a small fashion house, as it the case with many small businesses, we operate on extremely tight budgets and timelines. For this reason, we've built the following Return, Exchange, and Store Credit Policy.
BuddyLove offer unlimited exchanges, and we allow unlimited returns for store credit (when initiated within the number of days communicated below) for all purchases unless clearly marked on the website's product page with a "final sale meesage" which is the case with only a very small number of products.
We also allow refunds to the original form of payment for full-priced purchases as long as the request is initiated within 10 days of receiving a product. At this time we do not allow products that were purchased on sale, final sale, or discounted sale to be returned for cash, those products will have to be exchange for other products or for store credit.
I understand that this policy is not the same offered by large international, or multi-national corporations. However, for similar reasons, other small and medium-sized apparel companies have begun offering similar policies
XOXO, Grayson & Buddy DiFonzo Founder BuddyLove