Shipping policy

SHIPPING POLICY

• All BuddyLove orders require 2-3 business for processing for fulfillment, unless expedited delivery status is selected for Next Day or Two Day Air Delivery. 
• All products marked PRE-ORDER will not be shipped until estimated date listed in product description
• BuddyLove does not ship on weekends. If placed on Friday-Sunday or a holiday, your package will ship in the following business days.
• Any BuddyLove orders that have multiple items could potentially be shipped in multiple packages.
• We are not responsible for reimbursement for any delay/lost/damages made by the shipping services on all orders. 
• We can and will file claims for delayed/lost/damaged items through the appropriate carrier. However, there is no guarantee that the claim will be approved or successful. If you believe this applies to you, please use Contact Us providing your order number and tracking number.
• If there is an issue with your order, shop@buddylove.com will reach out to you within 2 business days of your order being placed. Failure to respond within 2 weeks of the email being sent, will no longer be eligible for a refund to the original form of payment and you will be given a gift card with a store credit for the amount of the item(s)